Ground handling is where a schedule is kept or lost. Aileron Air supervises every element of your aircraft’s time on the ground — from marshalling on arrival to pushback — so the turnaround happens as briefed rather than as the ramp improvises it on the day.
We hold ground handling arrangements and credit facilities at all Indian airports, which means your crew never settles charges on the ramp and your finance team receives one consolidated invoice instead of a folder of local receipts.
What Our Ground Handling Covers
Ramp services
Marshalling and parking, chocks and cones, ground power unit and air start unit, potable water and lavatory servicing, aircraft interior and exterior cleaning, and towing or repositioning where required.
Passenger and baggage handling
Air stairs or steps, ramp transport, baggage handling and screening coordination, and assistance for passengers with reduced mobility.
Airport and authority liaison
Slot and PPR coordination, parking approvals, liaison with ATC and airport operations, customs and immigration coordination, and BCAS security clearance for ramp access.
Documentation
General declaration filing, load and trim assistance where required, arrival and departure paperwork, and a written handling report after every movement.
Ramp supervision
A named Aileron Air supervisor at the aircraft for the duration of the turnaround, in direct contact with your crew and our ops desk. This is the element most handling quotes leave out, and it is the element that actually protects your schedule.
Airports We Cover in India
Our own supervisors work the ramp at Indian airports, including:
Indira Gandhi International Airport, Delhi (VIDP) · Chhatrapati Shivaji Maharaj International Airport, Mumbai (VABB) · Chennai International Airport (VOMM) · Netaji Subhash Chandra Bose International Airport, Kolkata (VECC) · Jaipur International Airport (VIJP) · Sardar Vallabhbhai Patel International Airport, Ahmedabad (VAAH) · Guru Ram Dass Jee International Airport, Amritsar (VIAR) · Chaudhary Charan Singh International Airport, Lucknow (VILK) · Lokpriya Gopinath Bordoloi International Airport, Guwahati (VEGT) · Biju Patnaik International Airport, Bhubaneswar (VEBS) · Coimbatore International Airport (VOCB) · Kozhikode International Airport (VOCL) · Mangaluru International Airport (VOML) · Bir Tikendrajit International Airport, Imphal (VEIM) · Navi Mumbai International Airport
Handling at any other Indian airport is arranged on request. Send us the airport and we will confirm coverage and cost within four hours.
How a Supervised Turnaround Runs
- Pre-arrival. We confirm slot, parking stand, services ordered, fuel arrangement and special requirements, and send you a written arrival plan.
- On arrival. Our supervisor meets the aircraft, coordinates marshalling and steps, and manages crew and passenger movement through the terminal.
- On the ground. Fuelling, catering uplift, cleaning, water and lavatory servicing and any maintenance access are sequenced so nothing waits on anything else.
- Pre-departure. Documentation completed, catering and fuel confirmed, crew briefed on any change, aircraft ready ahead of slot.
- After departure. Written handling report and one consolidated invoice.
Ground Handling by Country
India · Nepal · Bhutan · Bangladesh · Sri Lanka · Maldives · UAE · UK · USA
Frequently Asked Questions
Do you handle private jets and larger aircraft? Both. We handle business jets, airliners on charter and government service, cargo aircraft and air ambulance flights. Requirements differ considerably between them, so every turnaround is briefed individually rather than run from a standard template.
Do you use your own staff or subcontract? In India our own supervisors are on the ramp. Outside India we work through associate partners we have vetted and used repeatedly, always under our supervision and with one Aileron Air coordinator accountable to you. We will always tell you which arrangement applies at a given airport.
What is ground handling credit and why does it matter? We hold credit arrangements at Indian airports, so airport and handling charges are settled by us and consolidated onto your invoice. Your crew is not negotiating payment on the ramp at 2 a.m., and your accounts team reconciles one document instead of twenty.
How much notice do you need? As much as possible, particularly at Delhi and Mumbai where general aviation parking is constrained. We regularly arrange handling at short notice, including same day for AOG and medevac movements. If the trip is imminent, call rather than email.
What does ground handling cost in India? It depends on aircraft weight, airport, services ordered and length of stay. We quote in full before the trip, with third-party charges passed through at cost plus a stated coordination fee, so nothing on the invoice is unexplained.
Can you arrange fuel and catering at the same time? Yes, and it works better that way. When one coordinator holds handling, fuel and catering, the ground sequence is managed as one operation rather than three that collide.
Arrange Ground Handling
Ops desk, H24: +91-88 00 70 9001 · fltops@aileronair.com
